Added Limited Warranty at DAXION mall™

ADDED LIMITED WARRANTY

DAXION mall™ provides an added 6-month limited warranty on eligible functional items purchased from daxionmall.com.

This added warranty is intended to give customers extra confidence when buying practical products that are expected to perform a clear function over time.

The warranty starts from the date of payment for the order.

WHAT THE ADDED LIMITED WARRANTY COVERS

The added limited warranty may apply if an eligible item loses its primary intended function during the 6-month warranty period.

The warranty is intended for physical products that:

  • Have a clear, measurable function.
  • Are not consumable products.
  • Have a normal expected life cycle of more than 12 months.
  • Were purchased from DAXION mall™.
  • Had a paid product price of at least USD 10.00, excluding shipping, discounts, taxes, duties, or other charges unless stated otherwise on the order.

If an approved claim is accepted, DAXION mall™ may provide compensation up to 100% of the amount paid for the item.

The maximum compensation is limited to the amount paid for the item itself.

WHAT THE WARRANTY DOES NOT COVER

The added limited warranty does not normally cover:

  • Normal wear and tear.
  • Cosmetic changes that do not stop the item from working.
  • Loss of beauty, finish, color, or appearance.
  • Damage caused by misuse, neglect, accident, improper care, modification, or intentional damage.
  • Consumable products or products designed to be used up.
  • Products without a clear measurable function.
  • Issues caused by normal product aging.
  • Return shipping costs, unless DAXION mall™ confirms otherwise in writing.

MANUFACTURER'S WARRANTY FIRST

If the product includes a manufacturer's warranty, that warranty may need to be used first.

Manufacturer warranties are provided by the manufacturer or supplier, not by DAXION mall™. Coverage, timing, claim requirements, and exclusions may vary by product.

DAXION mall™ may help guide you, but the manufacturer's own warranty terms decide what the manufacturer will cover.

HOW TO MAKE A CLAIM

To request review under the added limited warranty, contact DAXION mall™ through the Contact Us page.

Please include:

  • Your order number.
  • The product name.
  • A clear description of the issue.
  • Photos or video showing the problem, where possible.
  • Any manufacturer's warranty information that came with the product.

DAXION mall™ may ask for more information, photos, video, or other evidence before making a decision.

RETURNING THE ITEM

In some cases, DAXION mall™ may ask you to return the item to a designated address for review.

The customer is responsible for return shipping costs unless DAXION mall™ confirms otherwise in writing.

If the item is confirmed to have lost its primary intended function and the claim is approved, DAXION mall™ may provide a refund, store credit, replacement, or other solution up to the amount paid for the item.

If the returned item is found to be functional, DAXION mall™ may return the item to the customer. In that case, DAXION mall™ may cover the cost of returning the item back to the customer when appropriate.

WHO CAN MAKE A CLAIM

The added limited warranty applies only to the original purchaser of the product from DAXION mall™.

Proof of purchase is required.

WARRANTY PERIOD

The added limited warranty is valid for 6 months from the date of payment for the order.

Claims made after the warranty period has expired may be declined.

IMPORTANT NOTE

This page explains the added DAXION mall™ limited warranty. It does not replace any legal rights a customer may have under applicable consumer protection laws.

DAXION mall™ may update this warranty from time to time. The warranty terms that apply are normally the terms published at the time of purchase, unless a later version is more favorable to the customer.